What's New at CSEC?

CSEC Seeking Appointee for Poison Control Coordinating Committee

The Texas Poison Control Program, which provides the 1-800-222-1222 phone hotline for the public and health care professionals to contact Poison Specialists regarding potential poisonings, is looking for a Public Member to sit on the Poison Control Coordinating Committee.  This Committee coordinates the administrative activities of the Regional Poison Control Centers, and advises the Commission on State Emergency Communications on matters related to health, education, training and may provide toxicological assistance to state agencies requesting toxicology poison information. A full posting on the position can be found here.  For additional information regarding the Poison Control Coordinating Committee, contact Kelli Merriweather, Executive Director at kelli.merriweather@csec.texas.gov.

Kari’s Law:  CSEC Adopts New Rule Requiring Direct Access to 9-1-1 Service

On February 10, 2016, CSEC adopted Rule 251.16, Direct Access to 9-1-1 Service.  The rule implements new Health and Safety Code Chapter 771A requiring all telephone systems that provide or allow outbound calling to be (re)programmed to allow for direct dialing of 9-1-1 (no initial digit, prefix, access code to reach an outbound line is permitted).  The primary purpose of the rule is to implement the statutory waiver process under which a business service user can obtain a one-year waiver (September 1 – August 31) of the law’s requirements upon the timely submission of an affidavit that (1) the business service user made a good faith attempt to reprogram or replace the telephone system; and (2) that reprogramming/replacing of a non-compliant telephone system would be unduly and unreasonably cost prohibitive.  CSEC adopted the rule with non-substantive changes to the published version to revise the URL for the website where waiver requests are to be submitted, and to clarify the placement of instructional stickers on non-compliant handsets.

NG9-1-1 Newsletter

CSEC is excited to share with you our newsletter that explores the CSEC & RPC programs transition to Next Generation 9-1-1 (NG9-1-1). The newsletterConnectionswill provide relevant and timely information regarding the CSEC NG9-1-1 project. The objective of Connections is to inform and include CSEC’s stakeholders in this transformational project. View the most recent newsletter here!

Cell Phone Sally Waving

     View the Full Version of the

     Cell Phone Sally Video

    "9-1-1: Getting Help is Easy"


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